Budtender

Job Type: Full-Time

Overview: Seeking a full-time Budtender with retail experience. Must be friendly, reliable, quick-thinking, computer savvy, and compliance-focused. POS and customer service skills required. Must be available for evening closing shifts (M-TH 10pm Close, F-Sat 12am close).

Veterans encouraged to apply, we are a Veteran owned business.

Description: We’re hiring a full-time Budtender apx 36 hours per week with strong customer service skills and experience in either cannabis retail or fashion retail and a strong attention to detail.You should be personable, professional, a quick thinker, and thrive in high-pressure, high-volume environments. This role is ideal for someone who’s passionate about cannabis, understands the importance of compliance, and is VERY comfortable with technology and point-of-sale (POS) systems. All applicants must be 21 and up.

As a Customer Experience Associate or “Budtender” at our licensed New York State Retail Dispensary, you will play a crucial role in providing exceptional customer service and ensuring a positive, efficient, and educational experience for our patrons. You will be responsible for assisting customers in selecting cannabis products, offering product knowledge, maintaining a clean and organized retail environment, and assist the floor manager with restock of products. The ideal candidate should have a passion for cannabis, excellent communication skills, and a strong commitment to compliance with state regulations.

Responsibilities:

  • Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide well-informed product recommendations based on customer preferences, needs, and desired effects.
  • Educate customers on the various strains, products, and consumption methods.
  • Role will require work at front door, at point of sale, and on the sales floor.
  • Product Knowledge:
  • Stay informed about the latest cannabis products, strains, and industry trends.
  • Provide accurate and detailed information about the effects, potency, and benefits of different products.
  • Participate in inventory sample trials.
  • Assist with inventory management, including restocking shelves and monitoring product expiration dates.
  • Report discrepancies or issues with inventory to the management team.


Store Maintenance:

  • Ensure the cleanliness and organization of the store at all times.
  • Assist with routine cleaning tasks and maintain a visually appealing retail space.
  • Help with customer flow and store operations as needed.
  • Assist with opening and closing of store duties


Qualifications:

  • Previous customer service or retail experience, prior cannabis dispensary retail sales experience preferred.
  • Familiarity with cannabis point of sale operating systems preferred
  • Knowledge and passion for cannabis products and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to work in a fast-paced environment.
  • Lift and carry up to 25 pounds
  • Ability to stand for extended periods
  • Ability to bend, reach, and twist
  • Must be 21 years of age or older.
  • At least achieved a high school diploma or equivalent.


Compensation and Benefits

  • $18 – $20/hour + tips
  • Shifts between 6 and 8 hours
  • Employee discounts on cannabis products.
  • Training and ongoing education in the cannabis industry.
  • Supportive and inclusive work environment.
  • Potential for career advancement within the cannabis industry.
  • Monthly Gym membership reimbursement


Our dispensary is committed to fostering an inclusive and diverse work environment, and we encourage individuals from all backgrounds and experiences to apply. We value the unique perspectives and talents that people of diverse backgrounds bring to our team, recognizing that diversity strengthens our ability to innovate and serve our diverse customer base effectively. We welcome applicants of any race, ethnicity, gender identity, sexual orientation, age, religion, disability, or any other characteristic that makes each person unique. Our goal is to create a workplace that reflects the rich tapestry of our community and ensures equal opportunities for everyone. Join us in embracing diversity and making a positive impact in the cannabis industry together. Just make sure you are ready to join a team. We are only as strong as our weakest link.

Benefits:

  • Employee discount


Application Question(s):

  • What makes you an exceptional candidate for this job?


Education:

  • Associate (Required)


Experience:

  • Retail sales: 1 year (Required)


Location:

  • Brooklyn, NY 11210 (Preferred)
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